Wiggle Room: Order Editing
Let customers fix their own orders after checkout: change the shipping address, swap a size or colour, change quantities, or cancel. They see the exact charge or refund before they confirm.
- Fewer support emails. Customers make the change themselves, inside the time window you set.
- No surprise money. Extra charges are invoiced through Shopify and refunds go to the original payment.
- Stops when shipping starts. Edits close automatically once an order is being fulfilled.
Install Wiggle Room from the Shopify App Store, then open it from your Shopify admin.